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Why use Hosted Telecoms?

Skyrack Connect provides businesses a real alternative to traditional hardware based telephone systems.

Our hosted telecoms service allows you to take advantage of the voice features you use within your business today with intelligent features that can only be delivered from a hosted environment. The investment of hardware & software has been made so you can simply pay monthly to activate your chosen voice services within your business.

Enterprise features for the SME business

Telephones are the most important communication tools for most businesses and for many businesses the traditional telephone systems just don’t offer the same set of features and applications found in expensive enterprise class systems.
We deliver enterprise class features and applications to the SME business and at costs you can afford – increasing the performance of SME businesses without large investment.

Cost savings

Skyrack Voice Connect can make your budget stretch, delivering all these new features with cost savings too:

  • Free calls to all your sites
  • Free calls to home or remote workers
  • Lower call costs to all other destinations
  • Lowered monthly line rentals
  • No expensive maintenance costs
  • Pay only for the features you use

Hosted voice benefits

Skyrack Voice Connect offers powerful business benefits, and a hosted service makes the decision process easy – you get complete flexibility without massive upfront investments in time and cost. We offer simple, fast and flexible service configurations that you can manage for yourself:

  • Unlimited scalability of telephones
  • Pay only for what you use
  • Lower deployment and management costs
  • Future proofed feature development
  • Easy adds, moves  and changes
  • Web-based management tools
  • No proprietary locked-in solutions
  • No PBX hardware, no installation, no training costs

Maximise your productivity & performance

Skyrack Voice Connect can help you stay ahead of your competitors with intelligent features that can maximise performance and productivity:

  • Be in constant contact with find-me, follow-me
  • Be “in the office” anywhere in the world
  • Divert and filter with call forward & ring tones
  • Channel calls with auto-attendant IVR tools
  • Never miss a call with simultaneous ringing
  • Get messages fast with voicemail to e-mail
  • Manage customer calls with Intelligent routing
  • Work mobile with PC integrated applications
  • Optimise customer care with call centre features

Office relocation and Disaster Recovery

With Voice Connect if you need to relocate phones to a new location, everything will just work. When you change office all your numbers will automatically move with you and your lines will work at the new site. For disaster recovery, you can immediately re-configure the system over the web, to allow uninterrupted service to the same numbers at another site.

Remote working solutions

Remote workers can work from a remote home/office location but appear to customers as if they were in the office. Remote workers can make free calls to all connected locations and benefit from reduced UK/International call costs.

Turn any phone into your office extension

Wherever you are in the world you can make any phone become your office phone with your regular extension number.  Wherever you have broadband access the Business Assistant Toolbar brings your office to you.