Voice feature list
Skyrack Connect complete feature list
Our Product Guide can suggest the best fit of a standard Skyrack Connect service for you, but you can switch on whichever of these features you’d like by using different features packs.
Skyrack Connect supports any and all the voice service, call management and messaging features you would expect to find in a fully mature enterprise hosted PBX product.
Our Broadsoft platform has one of the fullest feature sets in the industry and has a strong roadmap to deliver innovative features as users demand them.
If there’s a feature you need that doesn’t seem to be listed, contact us to ask.
Group & enterprise features
- Account Codes
- Authorization Codes
- Auto Attendant
- Busy Lamp Indicators
- Call Intercept (“Listen in”)
- Call Park and Pickup
- Calling Group ID Delivery
- Calling Plan (Incoming/Outgoing)
- Click-to-Dial Directories
- Configurable Feature Access
- Hunt Groups
- Least Cost Routing
- Multi-site dialing plans
- Music on Hold
- Series Completion
- Voice Mail
Reception & Call centre features
- ACD & IVR
- Call stats & reporting
- S/W and H/W Receptionist Consoles
- Busy lamps
- Barge-in
- Full forwarding and transfer feature set
Personal phone features
- Alternate Numbers
- Auto Callback
- Automatic Hold/Retrieve
- Call Forwarding
- Call Notify
- Call Return
- Call Transfer
- Call Waiting
- Calling Line ID Delivery
- Connected Line Presentation
- Calling Line ID Blocking and Override
- Call Pickup
- Custom Ring back
- Distinctive/Priority Alerting
- Diversion Inhibitor
- Do Not Disturb
- Extension Dialing
- Hot desk
- Remote Office
- Selective Call Acceptance
- Selective Call Rejection
- Sequential Ring
- Shared Call Appearances
- Simultaneous Ring
- Speed Dial
- Three-Way, N-Way Calling
- Two-stage Dialing
- Voice Portal (Voice mail, Calling)
Multiple Device support
- IP desk phones
- IP conference phones
- IP video phones
- Mobile-X (Skyrack SIM in any 3G phone)
- Receptionist phones with side-cars
- SIP clients
- SIP PBX clients
- Softphones (Counterpath etc)
- Remote Office call control toolbar
- iPhone and Android call control app
- Classic analogue phones (adapter options)
- Software Receptionist console (PC-based)
- Call Centre client (supervisor/agent)
- Fax